Internal Sales Representative
Job no: 50007430
Work type: Full Time
Location: Sydney - West
Internal Sales Representative
Manage SME accounts, support the sales team, and drive customer satisfaction through strong coordination, communication and service.
- Full-time permanent position, based on-site in Penrith
- Career pathway opportunities
- Staff discounts, access to EAP and extra leave options
Role Details
Based at Penrith and reporting to the Specialties Sales Manager NSW, this role supports a diverse customer base while working closely with our external sales team. you will be responsible for the day-to-day operations of customer service by processing orders, developing and maintaining customer relationships, following up and converting leads whilst working closely with Sales, Operations and Supply Chain teams.
What You’ll Do
• Maintain regular contact by phone, email and video to strengthen relationships
• Prepare quotes, tenders and proposals, and follow up with customers
• Keep CRM data accurate and up to date across all accounts
• Identify opportunities to grow customer spend and improve retention
• Support external Sales Managers with admin, reporting and project coordination
• Coordinate samples, design approvals and specification updates
• Assist with debtor management, product listings and sales reporting
Your performance will be measured across areas, including but not limited to portfolio revenue maintained and growth, customer retention rate, customer satisfaction score and on-time delivery performance
What You’ll Bring
• Experience in internal sales or sales administration, ideally with account ownership
• Strong customer service and communication skills across phone, email and video
• Solid experience preparing quotes, tenders and handling customer enquiries
• Proficient with CRM systems and maintaining accurate data
• Comfortable working across multiple priorities in a fast-paced environment
• Service-driven, hands-on and motivated to deliver commercial outcomes
Experience in packaging or manufacturing, with exposure to spec management and design/sample coordination (desirable)
What You’ll Love When You Join Us
• Exclusive health, wealth & lifestyle benefits
• Employee Assistance Program (EAP)
• Option to purchase additional leave
• Discounts on health insurance through our partners
• Join a supportive, collaborative team with clear opportunities to grow your sales career
About Visy
Visy is a global leader in packaging, recycling and sustainable solutions, with 7,000 employees and over 150 operations. We’re committed to innovation, customer success and building a more circular economy by turning recyclable materials into new, sustainable packaging products.
Ready to build strong customer relationships and support a high-performing sales team? Apply now.
You will be required to meet Visy’s employment criteria which includes a criminal history check.
Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
Back Apply Employee Referral
