CDS Administrator
Job no: 40003026
Work type: Full Time
Location: Melbourne - North
CDS Administrator
Location: Tullamarine, VIC
At Visy, we want to shape the future. Together, we drive innovation, create sustainable solutions, and solve the problems that matter. Join us and be part of a team making a real impact.
The Opportunity
Visy is powering the circular economy, closing the loop between packaging, recycling and remanufacturing. Our Container Deposit Scheme (CDS) team plays a vital role in supporting one of Australia’s most impactful recycling programs.
As a CDS Administrator, reporting to the Network Manager, you will be a key member of the CDS team, combining administrative responsibilities with customer service to support daily operations and stakeholder engagement.
This is an excellent role for an energetic, detail-oriented professional who thrives in a fast-paced environment, enjoys multitasking, and is passionate about both customer service and sustainability.
Your responsibilities will include:
- Providing day-to-day administrative support across mobilisation, compliance, and reporting activities.
- Acting as the first point of contact for Collection Point Operators and Donation Partners, managing enquiries and resolutions within agreed timeframes.
- Supporting onboarding and offboarding of operators, including contract preparation and record maintenance.
- Managing Salesforce queues, cases, and reporting, ensuring timely resolution and escalation.
- Assisting the CDS team with data entry, monthly reporting, workflow creation, and other administrative duties.
What you will bring to the team:
- Minimum 2 years’ experience in customer service or administration, ideally in a fast-paced environment.
- Strong written and verbal communication skills with excellent attention to detail.
- Proficiency in Microsoft Office Suite; experience with CRM systems (Salesforce highly regarded).
- Strong problem-solving skills and ability to manage competing priorities.
- A collaborative, team-first mindset with a genuine passion for customer service and sustainability.
When you join Visy, you can expect:
You’ll be part of a team driving positive environmental change while building a rewarding career. At Visy, our people are recognised, supported, and challenged to achieve beyond expectations.
Apply now
Please apply now or visit www.visy.com.au/careers to find out more.
You will be required to meet Visy’s employment criteria which will include a criminal history check and pre-employment medical (including drug & alcohol testing).
Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
Applicants must have full working rights in Australia.
Advertised: AUS Eastern Standard Time
Applications close:
Back Apply Employee Referral
