Service Delivery Administator
Job no: 40003153
Work type: Fixed Term Full Time
Location: Melbourne - North, Melbourne - West
Work with a high-performing team delivering critical service support across Australia
- Full-time 11 Month Contract based on-site in Tullamarine
- Hands‑on training and ongoing support to set you up for success from day one
- Must be available to work non-national public holidays on a rotating basis
About the Role
Based out of our Tullamarine Head Office, the Service Delivery Administrator is a key member of the Service Delivery Team. You will support the planning, execution, and continuous improvement of national recycling collection services, with responsibilities spanning public holiday and seasonal planning, re‑routing collections, and run sheet processing.
This role is fast‑paced, collaborative, and ideal for someone who enjoys problem‑solving, systems work and supporting operational teams.
You will provide administrative, system and vendor support across:
- Assisting with public holiday and seasonal planning activities
- Administering and maintaining run sheet systems and vendor pricing structures
- Managing re‑routing of collections and run sheet adjustments
- Investigating and correcting errors, including vendor troubleshooting
- Coordinating after‑hours processes and backup support
- Supporting vendors with system enquiries, training and documentation
- Working collaboratively with the Service Delivery and Vendor Management teams to resolve service issues
What You Will Bring:
- Previous administration, customer service, or planning experience within a transport or operations environment.
- Proficiency in Excel, and familiarity with SAP or CRM systems
- A customer‑focused mindset and excellent verbal and written communication skills
- Strong organisation and time‑management skills, with the ability to manage competing priorities
- A proactive, solutions‑focused approach with strong problem‑solving capability
What you’ll love when you join us:
- Sustainability: Contribute to sustainability initiatives that make a difference
- Supportive Environment: Be part of a team that values safety, respect, and collaboration
- Work life Balance: Enjoy great hours to help you balance your professional and personal life working
- Convenience: Easy access off the Tullamarine freeway with free onsite parking
About Visy
Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations – predominately in Australia and New Zealand. We believe materials are not recycled until they’ve been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics and metals from households and businesses, and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealand’s food and beverage packaging industry.
Ready to make a difference? Apply now and be a key player in shaping our future!
These roles are only open to candidates currently residing in Australia with full working rights.
You will be required to meet Visy’s employment criteria, which will include a criminal history check.
Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
Back Apply Employee Referral
